Welcome to Isadora Comfort. Please read the following Terms and Conditions carefully before using our services. By placing an order with us, you agree to be bound by the terms outlined below.
1. General
These Terms and Conditions govern your use of the Isadora Comfort website and the purchase of products offered. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website after changes constitutes your acceptance of the new terms.
2. Orders
All orders placed through our website are subject to product availability and acceptance. We reserve the right to refuse or cancel any order for any reason, including inaccuracies or errors in product or pricing information.
3. Payment
We currently accept Cash on Delivery (COD) as the only payment method. Full payment must be made at the time of delivery. Failure to provide payment upon delivery may result in order cancellation.
4. Shipping and Delivery
We aim to process and dispatch orders promptly. Delivery times may vary depending on your location and other external factors. While we strive for timely delivery, delays may occasionally occur. Isadora Comfort is not liable for any such delays.
5. Returns and Exchanges
We accept returns or exchanges only if the product is received in damaged or defective condition. Requests must be made within 3 days of delivery and include clear photographic evidence. Items must be unused and in their original packaging.
To initiate a return or exchange, please contact our support team with your order details.
6. Product Descriptions
We make every effort to ensure that product descriptions and images are accurate. However, slight variations in color, texture, or size may occur due to lighting and screen differences. Such variations do not qualify as defects.
7. Limitation of Liability
Isadora Comfort is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is strictly limited to the value of the products purchased.
8. User Conduct
By using our website, you agree not to engage in any activity that could harm or interfere with its functionality, content, or security. Unlawful use of the website is strictly prohibited.
For any questions related to terms, feel free to reach out to our support team at [email protected].